American Water Account Notification Page


The Ask

HCL was creating a presentation of services including design options to American Water, a utilities company looking to rebrand some of its pages with modern design standards. This page was unique in that I did not have access to the normal resources that I usually do, so this page was made out of what I knew of design standards and how a modern updated account notifications page should look.


Tools Used

  • Figma (Prototype Design)


Design Process

Page Research

With no access to the normal usertesting and or research that would usually be there, I utilized the resources I did have to build out the account notifications page. Resources such as the homepage and other competitors in this space.

Account Alerts Page Redesign

With this information in hand, I was able to build out a cohesive design that would easily find itself among the rest of the American Water pages.